Downloading AnyDesk for Support

To help support our customers, we might sometimes ask you to install AnyDesk.

AnyDesk allows us to connect to your PC to take the reins, making remote support nice and easy!

This support page will show you how to install and use AnyDesk.

  1. Start by installing AnyDesk, make sure to use the install for your specific operating system:

    Install AnyDesk for Windows

    Install AnyDesk for Mac

  2. When you click the applicable option from above, AnyDesk will start installing.

  3. Next, navigate to your Downloads folder and open the file labelled AnyDesk.

  4. Once opened, click Invitation email...and send the email to the Sonderling that is helping you.

    IMPORTANT - Think of this 9 digit code like a password, NEVER send it to anyone unless you would like them to connect to your PC.

  5. Once received, we'll connect to your PC and get to work!
  6. If you're having trouble with the steps outlined above, give us a call on 01823 299 519.
We're currently working on our documentation pages. If you can't find what you're looking for please email support@sonderdigital.co.uk or just give us a call on 01823 299 519.
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